NO DELIVERY YET I PAID

<p>last night at about 18:36 i successfully places an order via the debonairs app on my cellphone to the shop at diepkloof square.. as i was not at home at the time i went on and paid online as the order was for the Kids.. then got a confirmation saying that had received my order had been received by the restaurant... i then expected the delivery to be there after 40min as per usual .. an hour later I was told NO DELIVERY</p> <p>I then proceeded to contact the store on ********** 026 no one would pick until I eventually someone picked up I told them my story and he said the store is busy but the driver is on its way….</p> <p>20:30 still no Pizza tried calling back they blatantly ignored my calls this time… the call centre was closed conveniently, I sent 2 email to the customer care yet no one has responded.</p> <p>I want my money bac**** Not interested in your services anymore, this is not the first time I have laid a complaint about the same store!</p> <p>This morning I then called the call centre asking for my money that I paid online to be refund.. The lady I spoke to didn’t seem bothered or even sympathies with told me to contact the store.. Guess what I did and the manager was not there..</p> <p>I wouldn’t be bothered about any of this if I did not pay. At this moment I just want my back, you cannot **** people like that. why did the store accept the order if they could not honour it secondly whether I order online or I am a walk in customer my order should still take preference, they can’t tell me they are busy. Thirdly the guy I spoke to said the driver was on his way what happened??? Where did he delivered it to?</p>