1 reviews | Active since Jun 2016
No Delivery over an Hour
<p>Good day </p> <p> </p> <p>I have placed an Order @ 11:34 Via the App, I have recieved notifcation on SMS to serve as confimation that my Order was placed and being attened too.</p> <p> </p> <p>An hour later i have not recieved my order, I have made may attempts to query my order and The genltmen at the branch did not get back to me, I then called again @ 13:00, and was notified the same story.</p> <p> </p> <p>The fact of the matter is, I have not recieved my order and the gentlemen said i have a Free coke? How would i have a Free coke if the Driver never even deliver my order? </p> <p> </p> <p>Very dissapointed at the service rendered. </p> <p> </p> <p>#Hungry Customer </p> <p> </p> <p> </p>
Thank you very much for taking the time to report your experience with our Dowerglen branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Dowerglen branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)