SS
Sonwabile S
1 reviews | Active since Jun 2015
20 Jun 2015, 08:48
No delivery of pizza
On 19 June 2015 at 18:25 I made an order for a large, triple decker, something meaty pizza. I checked them on 2 attempts to see if my order was processed, to which they rep**** that my order is on the way. I finally gave up at 22:00 after for realizing that the franchise was closed for trading hours. The phone number I called from consistently to make the order and check for my order was ***.
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Debonairs Pizza's replyOfficial
22 Jun 2015, 11:38Hello Skau1985,
Thank you very much for taking the time to report your experience with our Mthatha, sutherland street branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Mthatha, sutherland street branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply22 Jun 2015, 11:38
Official
Hello Skau1985,
Thank you very much for taking the time to report your experience with our Mthatha, sutherland street branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Mthatha, sutherland street branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)