CV
Charles V

1 reviews | Active since Dec 2016

16 Dec 2016, 23:35

No delivery bad services manager

<p>I ordered a double pizza at 19:00 and by 22:00 there was no delivery. Spoke to the manager Nicholas who refused to give me his surname and he was so so rude to me. He said he came to my house but I saw him turning around in my street as i waved for him. He said he was afraid and asked that i meet him at the police station i went to the police station and he was not there. He was so rude to</p>

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Replies (1)
Debonairs Pizza
Debonairs Pizza's reply17 Dec 2016, 16:19
Official

Thank you very much for taking the time to report your experience with our (Lenasia South) branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Debonairs Pizza

Customer Care: 0861 DPIZZA (374992)