FM
Faith M
1 reviews | Active since Oct 2013
31 Dec 2019, 22:29
No Delivery
I had ordered the On The Double Feast meal on the online app. But no order came and the tracking was suddenly unavailable. And I called about 5 times after the fact and I had to listen to music while I was waiting for the manager to pick up but eventually the call was dropped on all attempts. May I please get refunded the following amount of R254.90.
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Replies (2)
Debonairs Pizza's replyOfficial
05 Jan 2020, 14:56Hi Faith
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Please confirm if the branch was Sunny Shell Motors so we can address.
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Please confirm if the branch was Sunny Shell Motors so we can address.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Debonairs Pizza's reply05 Jan 2020, 14:56
Official
Hi Faith
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Please confirm if the branch was Sunny Shell Motors so we can address.
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Please confirm if the branch was Sunny Shell Motors so we can address.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
FM
Faith M's updateReviewer Update
06 Jan 2020, 07:11Hi
The branch was Sunny Shell Motors (Emmarentia)
The branch was Sunny Shell Motors (Emmarentia)
FM
Faith M's update06 Jan 2020, 07:11
Reviewer Update
Hi
The branch was Sunny Shell Motors (Emmarentia)
The branch was Sunny Shell Motors (Emmarentia)