TM
Thabang M

1 reviews | Active since Jan 2018

16 Jan 2018, 20:47

No delivery

We ordered a pizza debonairs in vosloorus chris hani mall at 18:22 then I call to track the delivery at 19:50 they told me that the delivery guy just left off which earlier they told me they don't deliver after 19:30 now at 20:30 someone just called from to check if the delivery guy has arrived because I called at 19:50 to inquire abt my pizza at 20: 37 the delivery guy just called asking where am I his getting lost. Debonairs pizza in vosloorus, Chris hani mall failed us.

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Replies (1)
Debonairs Pizza
Debonairs Pizza's reply17 Jan 2018, 10:48
Official

Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.

If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.

Kind Regards,

The Debonairs Pizza Team

Customer Care Line: ***