NK
Nicole K

1 reviews | Active since Dec 2017

02 Dec 2017, 19:36

No delivery

Placed an order to be delivered over 2 hours ago. Still no order has arrived. Call center does nothing about it and says that they will call back. Still have not heard anything, it is disgraceful service.

0
Replies (1)
Debonairs Pizza
Debonairs Pizza's reply16 Jan 2018, 13:00
Official

Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.

If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.

Kind Regards,

The Debonairs Pizza Team

Customer Care Line: ***