SS
Samantha S

1 reviews | Active since Feb 2015

31 Oct 2016, 13:21

No delivery

<p>Last week we ordered our pizza and waited almost 2 hours for it to be delivered... Friday 28th of October 2016 my colleague ordered a pizza at 18:33 she called several times after that to find out where her pizza is...20:45 was the last time she phoned just to find out business hours have ended. So her daughter had no food for that evening... PATHETIC!! </p>

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Replies (1)
Debonairs Pizza
Debonairs Pizza's reply07 Nov 2016, 12:38
Official

Thank you very much for taking the time to report your experience with our Ladysmith branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

Debonairs

Customer Care