VM
Vanessa M

1 reviews | Active since Aug 2011

27 Feb 2016, 21:10

no delivery

DELIVERY ORDER<br> 2016-02-27 07:47 PM<br> Accepted by the store to be delivered.<br> Placed by:<br> Vanessa Mogole<br> [Email Removed]<br> ***<br> Reference: #32319<br> Debonairs Pizza Blue Hills Shopping Centre<br> Shop 47, Blue Hills Shopping Centre, Corner Olifantsfontein and Africa View Drive, Midrand, Gauteng<br> ***<br> 1 x Awesome Foursome<br> \pls deliver in 45min\"<br> R 89.90<br> 1st Pizza : Chicken & Mushroom<br> 2nd Pizza : Hawaiian<br> 3rd Pizza : Mexican<br> 4th Pizza : Meaty Grill<br> Delivery Fee:<br> Riverwalk, 10, Bottlebrush Street,Noordwyk Ext 23,Midrand,Gauteng,South Africa, Gauteng (5km Radius) R 0.00<br> Total: R 89.90<br> <br> as the above i placed my order at 19:47 online , i even called to make sure it was received and processed.<br> <br> this is not the first time this has happend i have just about had it, the special instruction reads deliver in 45 min...i really dont know what kind of an operation is running when my order will always arrive an hour later everytime i order!!!****ed to pistivity.the manager cant sort it out.<br> C"

0
Replies (1)
Debonairs Pizza
Debonairs Pizza's reply29 Feb 2016, 10:23
Official
Hello Vaney,

Thank you very much for taking the time to report your experience with our Blue Hills branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)