JB
J B
1 reviews | Active since Jun 2011
21 Mar 2015, 20:05
NO Delevery
After 18h00 I order a pizza to be delivered to my place in Bez-Valley. I waited and waited, nearly an hour and still no delivery. Almost an hour later after the order was placed I received a call from the branch to inform me that they do not deliver this side after 6. Why not informed me before you take my order or 5 minutes later , very disappointed I had to make another plan for something to eat.
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Debonairs Pizza's replyOfficial
23 Mar 2015, 11:05Hello Mer****,
Thank you very much for taking the time to report your experience with our Kensington branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Kensington branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Best regards,
Debonairs Pizza's reply23 Mar 2015, 11:05
Official
Hello Mer****,
Thank you very much for taking the time to report your experience with our Kensington branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Kensington branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Best regards,