No customer service whatsoever!!! Disgrace

It is with great disappointment that after my complaint in 12 June 2021. I ordered a Double stack Vegetarian Pizza what I received at collection was horrific. I contacted Debonairs twice via email, i still haven’t heard from the Debonairs team nor the Bluff outlet manager as per the message of acknowledgment. All I received was a ref number and that was it. its almost the 2nd month after the complaint was logged but still NOTHING!!!! CAS-***-B7K1K4