No Customer Service at Debonairs Florida

On Friday the 15th November, around 18:28, I had the displeasure of dealing with very rude, unprofessional and unruly staff from Debonairs Florida (corner Ontdekkers). I called to place an order, the first lady that answered sounded very uninterested, with silent pauses in between the convo, I had to constantly ask if she was still there (on the phone) and her answer was "lm listening", eventually, without notice, she handed the phone over to her male colleague who refused to give out his or the lady's names, citing "we can't give you our names only for you to lay complaints that are not factual", and like his predecessor, he handed the phone to someone else and I believe the name was Musa Sibanda, he is meant to be the Manager. To his credit, the latter was a bit professional and finally, my order was taken down. I always order for delivery and the service is generally very poor, if it is not bad mannerisms on the phone, it is sometimes very long delays that cannot be accounted for. This branch in particular knows nothing about good customer service, at least that is based on my personal experience.