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eckardt P

1 reviews | Active since Mar 2019

18 Sept 2019, 14:20

no customer care

So i sent in a compaint and they did call me and say i will get a voucher on the next time i order. They said it would automaticaly be added but it was not i was dissapionted when i realized that i paid full price

next time i ordered I ordered at debonairs because i had a coupon for 20% off my next order. I tried to add the coupon but it just said that there was a problem with the coupon and that ''I need to try late'' I want to order pizza now not later. I called in and the useless customer care awnsered and said she dont know what is going on and that i must use the live chat service that is a bot. the bot told me that i need to check the error message on the coupon. the message it gave me was ''try again later ". Dont order at debonairs your wasting your time.

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Replies (1)
Debonairs Pizza
Debonairs Pizza's reply22 Sept 2019, 11:13
Official
Hi Eckardt

Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Kindly provide us with the branch name so we can assist.If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly. 

Kind Regards, The Debonairs Pizza TeamCustomer Care Line: ***