1 reviews | Active since Jun 2014
No consistency!!!!
Hi. <br> This saddens me as I have had nothing but good service from this branch and have written compliments before for good service but today was not one of those. <br> <br> I have no idea how this store works but there is no consistency in the quality of their pizzas what so ever. Every time I have my favourite the meaty triple decker and every time it's different. Today the second layer which usually has the best part the cream cheese was drier than a desert after specifically asking the manager to please make sure they add enough because for some reason the one day it's full and another the same as today. She then told me they don't put more than a s**** full and would be charged extra. I find this unacceptable. I could have easily got my monies worth some where else but I buy debonairs for the quality and it frustrates me when they don't deliver and have an attitude about fixing it.
Thank you very much for taking the time to report your experience with our Banbury crossing branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Banbury crossing branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
