SA
Sheldon A
1 reviews | Active since Apr 2016
19 Apr 2016, 14:41
No chicken in a Chicken triple decker
To whom it may concern,<br> <br> Ordered a Chicken Triple Decker and BBQ wings.<br> <br> Needless to say discover that there is no chicken in the pizza and the wings were tastless.<br> <br> I then call the branch and the manager had such a bad attitude.<br> <br> In my opinion lacks customer service skills.<br> <br> Her response to the feedback given was \Sorry there is nothing we can do,you already ate the pizza\"<br> <br> How on earth would we have discovered this without indulging???<br> <br> "
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Debonairs Pizza's replyOfficial
20 Apr 2016, 08:32Hello MRSODPL,
Thank you very much for taking the time to report your experience with our Newclare branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Newclare branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply20 Apr 2016, 08:32
Official
Hello MRSODPL,
Thank you very much for taking the time to report your experience with our Newclare branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Newclare branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)