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I ordered online as i have used this service multiple time before. But tonight i place an order. Selected online payment. Paid them. The amount went of my account. I then received a sms from the bank telling me they money was deducted. Was then redirected back to debonairs order page.. waiting 30min while processing the order.. and then tells me that the transaction time out.. payment failed. But the amount has been deducted from my account. I phone them. And was asked to try again. So i did using a different bank account and the.. same. Waited ..waited ..waited and the order was accepted l. But what about the double payment that was made.. i phoned customer care the lady told me that she is not going to lodge a complaint as of yet. Was given no reference number, then was told that she will follow up and phone me tomorrow. When will i receive a refund.. where is my money?