EE
Eric E
1 reviews | Active since Nov 2012
18 Jul 2015, 17:28
No accepting online order
I have had issue with Debonairs Brackenhurst and wanted to order from your other store close by. The website says there will be a R20 delivery charge, but they are rejecting the order:<br> Unfortunately Debonairs Pizza Columbine Square was not able to accept your order. The reason given was \No Reason Given".<br> <br> When I phoned the store they said they do not deliver to Brackendowns/Brackenhurst. Guess I will will order from Pizza Perfect tonight if Debonairs does not want my bussiness!"""
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Debonairs Pizza's replyOfficial
20 Jul 2015, 12:33Hello eearle,
Thank you very much for taking the time to report your experience with our Debonairs Pizza Columbin... branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Debonairs Pizza Columbin... branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply20 Jul 2015, 12:33
Official
Hello eearle,
Thank you very much for taking the time to report your experience with our Debonairs Pizza Columbin... branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Debonairs Pizza Columbin... branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)