1 reviews | Active since Oct 2023
NEW NAME-DISGUSTING DEBONAIRS THAT REALLY IS NOT WORTH THE PRICE
Debonairs Rietfontein-waited over 1 hour for my first order to deliver, with me calling 20 times,the lady returned my call to say they cant supply my full order but because their system is offline I have to pay full receipt, so I told her to cancel it,hour and half later the driver pitched up with half order so I told him to return it I am not paying for half an order...Then I placed another order with Debonairs Primrose-hour and 20 min later I called customer care asking to please advise whats happening on the deliver for my order as the lady was not supportive at all and put me in hokd for 15 min....no feedback...there was no loadshedding (as it was springbok game)this was my children's dinner as they have strict bedtime at 8pm. Still nowhere to log a formal complaint... We only have hello peter as a way to help us get better service...you cant even post it on your social media without being in fear off what might happen to my family as they all have our physical address. Very bad service and dont care attitude from both Debonairs I dealt with today,maybe they upset for not getting a salary raise or hangover from the springbok wold cup game,but this is extremely unprofessional from DEBONAIRS as a big name brand pizza company...Disgusting!!!
