SL
Shsn L

1 reviews | Active since Dec 2019

01 Dec 2019, 09:19

New ingredient in pizza-plastic

Bought a pizza from Springfield Park last night. Whilst eating, I crunched something hard. It turned out to be a piece of transparent plastic. I could have damaged my teeth. I would like this investigated.

0
Replies (1)
Debonairs Pizza
Debonairs Pizza's reply16 Dec 2019, 18:00
Official
Hi Shsn

Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing. 

If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly. 

Kind Regards, The Debonairs Pizza Team