tB
therese B
1 reviews | Active since Sept 2014
25 Jan 2016, 15:39
never see me again
Hi debonairs lifestylecenturion to place order for 3subs asked for delivery to 2address that is 900m apartpayment by my husband at the home addressDriver would get directionsfrom home for second delivery to 6jacaranda str driver gave my husband attitude,and said he would notdo the 2deliveries the order was cancelled phoned the branch spoke to Mike the Manager who tells me that I am lying out arrangement made when placing the order then phoned Mike and asked why the attitude after we had made a arrangement with the cashierwith a manager like Mike I will never order from Debonairs again Romanspizza will get my orders
Helpful (0)
Replies (1)0
Replies (1)
Debonairs Pizza's replyOfficial
26 Jan 2016, 13:50Hello therese86,
Thank you very much for taking the time to report your experience with our Centurion branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Centurion branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply26 Jan 2016, 13:50
Official
Hello therese86,
Thank you very much for taking the time to report your experience with our Centurion branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Centurion branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)