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abdul E

1 reviews | Active since Oct 2015

01 Nov 2015, 04:49

never ordering form you ass holes anymore

Rude manager calling me that they cant deliver to my address is 2km form the brunch and as far as i kow you do deliver to as far as 5 km and i was just 2km form atore and that they never deliver in that location , I was told . The website said the nearest branch is Newton park ( whitch is 2km away from the address). He complained that the distance is to far . Absolute worse experience with Debonairs . I recommend never to order from the Newton park branch and the whose ting of it all is evry day its not the same story cz it's not my 1st time ordering form this store. 1 day they Deliver to my house then after a few days when I order ang they don't. It always liek this they need to do they work right cz I'm only 2km away from the store get back to me asap

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Replies (1)
Debonairs Pizza
Debonairs Pizza's reply02 Nov 2015, 12:00
Official
Hello AK212226,

Thank you very much for taking the time to report your experience with our Newton Park branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)