1 reviews | Active since Nov 2017
Never buy pizza at dawn park
At 17:38 I ordered a pizza and was told it will be delivered plus minus an hour and that was fine and at 18:48 I called to check coz it was over an hour I was told"it has left and on the way but I will call the delivery guy" sadly he never called back,,, and at 19:30 still no pizza and I left to buy food something fishy right next to them and still nothing ,no call or my home telling me they outside,,, I eventually get back home and while enjoying my meal this lousy stupid guy calls and wants to blame me at 20:24 ,, I don't understand why that guy didn't say plus minus 3 hours and talking to my neighbor I found out that they never come to our side especially after 6 pm ,,,they will only come if you're a regular and I remembered I once ordered online and asked for it to be delivered at 6:30 and they called and said they don't deliver my side after 6pm and I said ok deliver before but guess what they came even after 6:30 while I waited like a fool,,, I will never ever buy there even if I was despatch and dying of hunger,,, they lousy and very unprofessional
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the restaurant manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the restaurant so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the restaurant manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the restaurant so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
