1 reviews | Active since Aug 2017

25 Nov 2017, 20:42

Never anything good!

Everytime I order pizza for delivery from this branch it is always late and cold. Currently sitting waiting for a pizza I ordered over an hour ago which I don't even want anymore. Their phone is not being picked up when I try calling to find out whats going on. The craziest part is that I live less than 2km from the restaurant. I'm officially done with Debonairs.

0
Replies (1)
Debonairs Pizza
Debonairs Pizza's reply16 Jan 2018, 16:00
Official

Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.

If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.

Kind Regards,

The Debonairs Pizza Team

Customer Care Line: ***