WS
Waldo S
1 reviews | Active since Jul 2013
20 Mar 2015, 21:22
NEVER AGAIN!
We ordered our food for a relaxing Friday evening watching movies. However, after 1 hour and 15 minutes no delivery. I phoned your store and you said that the driver is on his way. Also that you do not have Coke and asked me if you could replace it with Scweppes Granadilla. I agreed to that. When the driver showed up 30 minutes after that, guess what, no coldrink at all! <br> The quality of the pizza was just as bad! The top pizza was all over the box and paper thin. We spent over R200 and had absolutely no value for money. The food is cold and still no cooldrink! Utterly disappointed and wished I rather ordered from Scooter's pizza!!!
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Debonairs Pizza's replyOfficial
23 Mar 2015, 10:59Hello waldo_sterley,
Thank you very much for taking the time to report your experience with our Randburg branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Randburg branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Best regards,
Debonairs Pizza's reply23 Mar 2015, 10:59
Official
Hello waldo_sterley,
Thank you very much for taking the time to report your experience with our Randburg branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Randburg branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Best regards,