nN
nelly N

1 reviews | Active since Jul 2016

26 Jul 2016, 08:10

neglence in answering phone calls

<p>I am tired of canal walk debonairs and their failure to answer phone calls. Many times i have called to make an order and the phone juat rings with no answer. The fact that it is duri g working hours and no one is attending means that yhe phone is being ignored. I have had end up ordering from steers bedside of yhia on many occassions. It is highly unprofessional and very irritating.</p>

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Replies (1)
Debonairs Pizza
Debonairs Pizza's reply27 Jul 2016, 10:11
Official

Thank you very much for taking the time to report your experience with our Canal Walk branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

Debonairs Pizza

Customer Care: 0861 DPIZZA (374992)