Nearly starved to death

<p>I placed an order online at 18:23,it was only delivered at 20:15 after calling the shop more than 10times,the phone is off the hook. My order was acknowledgedthat it was received by the shop and nobody had the audacity to call me me and tell me I haven't received my food. The cherry on top is that within two minutes of the pizzas being handed to me the 'red ' dot turns black. I point this out to the driver,Khumbulani,he continues giving me my change. He then makes their problem my problem by saying he is practically the only driver. This has happened before on the 25th of May. Exact same thing. This Debonxirs is managed by Thapi,female. How can I wait over an hour for my food, totally unacceptable and I'm expected to pay with z smile. In future j will place my order with Benoni and rather pay extra R10. I demand a refund </p>