1 reviews | Active since Jan 2015
My Worst Experience With Debonairs
On the 20/04 I went to Debonairs at Trade Route Mall in Lenasia to order 3x double pizzas which was supper for my daughters party.We asked the driver to deliver at 7:30pm.My guest arrived & we all still waited on James.I called Debonairs,The 1st time I was told James left at 7:05pm so its weird his not there yet,I was told to wait a few minutes,I waited till 8pm,still no James,I called & asked for his number.l then called him,His phone was left at the store on charge.He arrived there (Klipspruit Ext2) at 8:15pm, 45 minutes late.That is unacceptable.This is just very disgusting,Never again will I support Debonairs at Trade Route.You guys fail to realise there is a Debonairs in Eldos ext 5 but we still support you.
Thank you very much for taking the time to report your experience with our Trade Route Lenasia branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Trade Route Lenasia branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)