AJ
Aldane J

1 reviews | Active since Nov 2014

17 Jun 2015, 09:56

mushroom instead of chicken triple decoder

on tuesday the 16th i went to debobairs in the carlton center in joburg central and order a triple decker , the chicken one , instead i recieved a pizza fill with mushrooms and hardly any chicken maybe i piece per slices if we could find a piece of chicken and when i took it back to the manager he just said that how it is suppose to be with attitude , i had eaten at plenty other debonairs and they were perfect. plus the pizza was dry as hell we ended up walking out of the store ......you should have labled it mushroom triple decker.

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Replies (1)
Debonairs Pizza
Debonairs Pizza's reply17 Jun 2015, 10:53
Official
Hello plyluv,

Thank you very much for taking the time to report your experience with our carlton center branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)