Most Horrible experience

Well i am so disappointed

Firstly i ordered my food at 19:42 Got accepted and told they are busy it might be delayed

Called like 5 times to find out where my order is its 15 -20 minutes away every time

Then when the food arrived after 9pm it was cold and the dot on the pizza was black

As per your policy if it is not hot it is free

While on the phone with canal walk they tell me that they cannot keep to the companys policy

I agreed to pay for the pop its and the cold drinks and paid R102.00 to the driver

Then i was told to send the pizza back after waiting all this time

Then i get a call from the branch saying they are going to send the driver back with my money and mark on the order that i refused to pay for the whole order that is untrue

After speaking to Jacob our driver we were informed that he first had to go to summer greens and then to brooklyn to deliver the food

This is really not acceptable