1 reviews | Active since May 2016

31 Aug 2016, 19:06

Money not refunded

<p>placed an order with debonairs chatsworth plaza on the 23rd august 2016 and the order was cancelled by the cashier due to the food not being halaal and i am muslim, i was assured the money would be refunded back into my account but more than a week later no money has been refunded to me!!!</p>

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Replies (1)
Debonairs Pizza
Debonairs Pizza's reply02 Sept 2016, 13:40
Official

Thank you very much for taking the time to report your experience with our Chatsworth branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

Debonairs Pizza

Customer Care: 0861 DPIZZA (374992)