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Pulane M
1 reviews | Active since Jun 2015
20 Sept 2019, 14:50
Misleading information
Debonairs advertises that they offer free delivery on all their TV adverts however I've just placed an order now on their app and was charged a separate fee for delivery. That is false advertising. The main reason I chose to order with them is because I was under the impression that it was free!
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Debonairs Pizza's replyOfficial
22 Sept 2019, 12:11Hi Pulane
Thank you for taking the time to let us know about your recent disappointment as we value your engagement.
Kindly note that we have updated our Free Delivery Terms & Conditions. You can still enjoy free delivery of your favourite pizza if you are within a 3km driving distance of the restaurant with a minimum order value of R79.90.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Thank you for taking the time to let us know about your recent disappointment as we value your engagement.
Kindly note that we have updated our Free Delivery Terms & Conditions. You can still enjoy free delivery of your favourite pizza if you are within a 3km driving distance of the restaurant with a minimum order value of R79.90.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Debonairs Pizza's reply22 Sept 2019, 12:11
Official
Hi Pulane
Thank you for taking the time to let us know about your recent disappointment as we value your engagement.
Kindly note that we have updated our Free Delivery Terms & Conditions. You can still enjoy free delivery of your favourite pizza if you are within a 3km driving distance of the restaurant with a minimum order value of R79.90.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Thank you for taking the time to let us know about your recent disappointment as we value your engagement.
Kindly note that we have updated our Free Delivery Terms & Conditions. You can still enjoy free delivery of your favourite pizza if you are within a 3km driving distance of the restaurant with a minimum order value of R79.90.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***