MISLEADING CUSTOMERS

I was astonished with disbelief when my brother came back with no pizza. He said the lady there would not sell him the pizza. So I decided to investigate the matter further. <br> <br> I drove there straight away! I ordered exactly what my mother had sent my brother to get, a TRIPLE DECKER. The lady that attended to me told me that she CANNOT sell me the triple decker at normal price of R114.90, the shop ONLY sells the pizza when one orders EXTRA TRIPLE CHEESE. I was appalled with disbelief!! This was the same story she told my brother. I then asked her the reasoning thereof and she told me that it's because the pizza gets BURNT if there's no extra cheese. I found myself laughing from this ridiculousness. Then I informed her as to the countless number of times I have purchased the same pizza from other branches and I have NEVER had a problem with this extra cheese story. She then went on to tell me how the Kwamnyando branch has received countless number of pizzas back from customers because they have been burnt. <br> <br> Please. Can someone teach that lady customer service skills. I have NEVER heard of such. Mpume is the name she gave me. You cannot speak & mislead customers like that!