1 reviews | Active since Apr 2016

30 Apr 2016, 18:23

MISLEADING ADVERTISING

Ordered 2 large pizzas online and was promised free 2L Coke which never arrived. Phoned Debonairs George and was told it would be sent immediately. I also emailed them. It is now 2 1/2 hours since my order was placed and we are still waiting for the free Coke.

0
Replies (2)
Debonairs Pizza
Debonairs Pizza's reply11 May 2016, 12:59
Official

Good day

I would like to apologize for service you had and would like to assure you that your complaint will be escalated to the store and you will be contacted to resolve the matter.

Thank you for taking the time to post your experience that you had with our George branch.

We noted that only an email address has been provided, could you kindly supply us with your contact numbers? And kindly advise which Debonairs store you are referring to so that we can be able to escalate the complaint.



Please forward an email to *** with your contact numbers.

Kind Regards,

Debonairs Pizza

***

's update13 May 2016, 11:50
Reviewer Update
My complaint says Debonairs George. They have contacted me and offered to deliver the Coke, but I refused as it is too late - the pizzas have been eaten 2 weeks' ago!