SK
Sandile K
1 reviews | Active since Jun 2018
14 Apr 2019, 19:02
Misleading advert
There is an advert through big poster in Eshowe Debonairs which I found misleading as what’s written there you don’t get from the shop. There is this crunch pizza where it is said upsize by buying a 2 litre drink for R20 kodwa akukho esitolo. Was told the system does not have that special
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Replies (3)0
Replies (3)
Debonairs Pizza's replyOfficial
15 Apr 2019, 13:43Hi Sandile
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing. If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team Customer Care Line: ***
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing. If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team Customer Care Line: ***
Debonairs Pizza's reply15 Apr 2019, 13:43
Official
Hi Sandile
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing. If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team Customer Care Line: ***
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing. If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team Customer Care Line: ***
SK
Sandile K's updateReviewer Update
15 Apr 2019, 18:32Thank you for you quick response In attending to the matter and Veronica fromm the store the courtesy call you gave me. You manner in handling issues is real appetizing one must then go get Pizzza thank you
SK
Sandile K's update15 Apr 2019, 18:32
Reviewer Update
Thank you for you quick response In attending to the matter and Veronica fromm the store the courtesy call you gave me. You manner in handling issues is real appetizing one must then go get Pizzza thank you
SK
Sandile K's updateReviewer Update
15 Apr 2019, 18:32Thank you for you quick response In attending to the matter and Veronica fromm the store the courtesy call you gave me. You manner in handling issues is real appetizing one must then go get Pizzza thank you
SK
Sandile K's update15 Apr 2019, 18:32
Reviewer Update
Thank you for you quick response In attending to the matter and Veronica fromm the store the courtesy call you gave me. You manner in handling issues is real appetizing one must then go get Pizzza thank you