FP
Firdaus P
1 reviews | Active since May 2015
10 Oct 2015, 16:56
minimal fillings
Last week Sunday myself and my fiance went to buy a large chicken cripple Decker. It was R109. When we got home the pizza wasn't even round, it looked horrible and tasted even worse! It tasted like we were eating a pizza topped with sugar water. The pizza was way too sweet topped with sauce. Barely any filing and no cheese whatsoever! I tried calling the branch immediately to complain and up until this very day the phone just rings with no answer. There were 12 small pieces of chicken on the whole pizza including the inside layer. It's pathetic. Definitely not value for money and it used to be my favourite.
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Debonairs Pizza's replyOfficial
12 Oct 2015, 09:36Hello Firdaus21,
Thank you very much for taking the time to report your experience with our Airport Mall Belhar branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Airport Mall Belhar branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply12 Oct 2015, 09:36
Official
Hello Firdaus21,
Thank you very much for taking the time to report your experience with our Airport Mall Belhar branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Airport Mall Belhar branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)