SM
Shane M

1 reviews | Active since Sept 2017

21 Jun 2018, 12:52

menlo park debonairs is the worst

I used the app to order. I chose to pay with cash. when the guy came I had to run around for change. if they see we gonna pay with cash why don't they think and bring enough change. the pizza had a taste on it that I can still taste in my mouth. what are customers to debonairs? don't call me i dont want to talk to u people

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Replies (1)
Debonairs Pizza
Debonairs Pizza's reply21 Jun 2018, 15:08
Official

Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.


If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.


Kind Regards,


The Debonairs Pizza Team
Customer Care Line: ***