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Nomcebo N
1 reviews | Active since Jun 2018
01 Apr 2019, 20:38
Manager **** about making contact.
I placed an order online and paid online for delivery, at 18:30 and even recieved an sms and an email to say that the store has recieved my order. 2 hours later I call the store to find out about my order and a lady by the name of Sindi answered and says her partner by the name of Fortune(manager)claims to have contacted me regarding my order that their moto bike has a problem and claims that I said that it was okay. I did NOT speak to no Fortune! I did not recieve any call! And my order was not even done. They say calls are recorded I want Fortune to prove to me that he spoke to me.
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Debonairs Pizza's replyOfficial
03 Apr 2019, 15:53Hi Nomcedo
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have advised that the matter has been resolved.If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have advised that the matter has been resolved.If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Debonairs Pizza's reply03 Apr 2019, 15:53
Official
Hi Nomcedo
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have advised that the matter has been resolved.If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have advised that the matter has been resolved.If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***