Manager condoning false advertising.

I sent an email to the customer care line, using the website, complaining of false advertising pertaining to their \black dot free pizza\" policy. I sent the email on the 15th of February and still have not received any feedback. A pizza was presented to me with a black dot and the driver got irritated when I enquired about it. The driver told me that the dot was black because he neglected to use the hot plate. In any case, the pizza should have been free.<br> <br> The manager who was on duty the 13th of February wanted to sell me another pizza AFTER I had explained the driver had presented me a pizza with a black dot on the box. I was willing to buy the other pizza as my family and I was hungry, but the manager told me it would take another hour or more (on top of the 1h45m it took them to deliver the pizza - 5km away. When he told me that, I told him to leave it rather. I don't think it is acceptable that a manager would do this, or that it should take so long to deliver a pizza to an area so close to the shop. The manager could have at least fast tracked another pizza. Bad service from Zevenwacht Mall Debonairs."