1 reviews | Active since Mar 2014
Made To Pay For Cold Pizza After 1 Hr 25 Min Of Order
<p>I ordered pizza from Debonair's Pizza Corlett Drive at 12:18 today and by 13:07 nothing had been happening so I called the branch to which I was referred thrice. On the third person I was told that my order (52) was "on its way". At 13:43 my pizza arrived with the black dot and I said to the driver that I'm supposed to not pay since the dot was black and he made some excuse about getting lost, sayign I should forgive him just for today WHILE HE MADE ME PAY. This is unacceptable service from Debonair's. I was hungry and had a meeting but had to wait for this pizza to arrive and THEN go warm it up myself thereafter? Disgusting!</p>
Thank you very much for taking the time to report your experience with our Corlette Drive branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Corlette Drive branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)