1 reviews | Active since Mar 2018
Mad Customer
I ordered the triple decker chicken with extra cheese on the 25th of Feb and I got extra chillies and if you could listen to the recording I asked if she got my order and I repeated myself again just in case...Now today asked for the same order.. Triple Decker Chicken with double cheese and I got Triple Decker Meaty and I don't eat pork..And again in the beginning of the call I asked if she can hear me clearly and she said yes...
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***