KT
Kabelo T
1 reviews | Active since Jun 2015
30 Jun 2015, 16:33
Lying and Bad Attitude
I called in to order pizza from Debonairs where i had to wait 2 hours before i can get my pizza and my kids were very hungry as they are on school holidays.<br> <br> i called more then ten times and was **** to every time about the where about of the driver. She kept on lying and being very rude towards me saying i will wait for the pizza i don't have a choice, and that they are not supermen.<br> <br> i spent more R50 on making calls to them finding out is going on. i Basically spend more i should have a Debonairs lunch because of bad customer service that they have.
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Debonairs Pizza's replyOfficial
02 Jul 2015, 11:07Hello KabeloThale,
Thank you very much for taking the time to report your experience with our Cosmo City Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Cosmo City Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply02 Jul 2015, 11:07
Official
Hello KabeloThale,
Thank you very much for taking the time to report your experience with our Cosmo City Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Cosmo City Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)