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nonym N

1 reviews | Active since Dec 2016

16 Dec 2016, 21:02

Low quality pizza in Pretoria west

<p>I am so disappointed in the quality of debonairs that is served at Pretoria west and Phillip nel. Even when we order it with double cheese the pizza is always dry and uneadable, I am a fan of debonairs but Pretoria west and Phillip nel have the worst pizza, I feel I waste my money everytime I buy it. If I want good quality I need to drive all the way to Pretoria East, I am not sure what they are doing wrong but it is truly terrible, I will never buy debonairs in Pretoria west and Phillip nel again. The staff need to be properly trained on how to do it correctly.</p>

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Replies (1)
Debonairs Pizza
Debonairs Pizza's reply17 Dec 2016, 16:00
Official

Thank you very much for taking the time to report your experience with our (Pretoria West and Phillip nel ) branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Debonairs Pizza

Customer Care: 0861 DPIZZA (374992)