NI
Nazier I

1 reviews | Active since Dec 2014

03 Nov 2016, 14:06

lies lies lies!!!!!!!!!!!

<p>if the dot is not red, your pizza is FREE, i ordered two pizzas from debonairs carlton center, the pizzas were delivered cold with hard cheese. i paid the delivery guy and called the store to inform them, the manager said i must send the pizza back and they will send me another one. i said no i have no time to wait i am busy at work and my pizza should be free so they should send me the refund, the delivery guy came to give the refund back and said that i should also give the pizza back, i said the pizza should be free, and he said his manager advised him to bring the pizzas back.</p> <p>this is all lies lies lies. </p>

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Replies (1)
Debonairs Pizza
Debonairs Pizza's reply07 Nov 2016, 13:41
Official

Thank you very much for taking the time to report your experience with our Carlton Centre branch . Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

Debonairs

Customer Care: 0861 DPIZZA (374992)