NG
Natasha G
1 reviews | Active since Apr 2015
30 Oct 2015, 21:26
late delivery, stale pizza,
Contary to the 40 minute policy and Red dot freshness, I have finally received my order 2 hours later.<br> <br> With no thanks to the manager in duty, whom was too busy to assist, but forwarded the message it's not free. <br> <br> Worse than losing the guests of the evening, is the wasted hard cardboard pizzas that I have in hand.
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Debonairs Pizza's replyOfficial
31 Oct 2015, 12:38Hello tasha1879,
Thank you very much for taking the time to report your experience with our Columbine branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Columbine branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply31 Oct 2015, 12:38
Official
Hello tasha1879,
Thank you very much for taking the time to report your experience with our Columbine branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Columbine branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)