1 reviews | Active since May 2015
LATE DELIVERY HAD TO WAIT THREE HOURS FOR MY PIZZA
I called at 14:02 place an order , spoke to a guy cant recall his name. I asked how long will it take he said 45 minutes - an hour. <br> <br> I called again after 15:30 they said my order is on the way. <br> <br> I received a call at 15:47 from a guy and I was told the driver is new and is not fami**** with my area (Naledi ) I gave directions from Shoprite to my house which take 5 minutes. <br> <br> 16:18 I followed up AGAIN and now a different story was told to me , that one of their driver had an accident and they had to send another driver to bring our orders. <br> <br> I had to wait and the driver only came at 17:30 to deliver , three hours I had to wait and there was no apology from anyone from the shop , management nothing and for me to be the one calling for updates. I got a bad service and I don't think I will go to JABULANI MALL Debonairs. BAD SERVICE AT ITS BEST. <br> <br>
Thank you very much for taking the time to report your experience with our Jabulani Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Jabulani Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
