BJ
Bridget J
1 reviews | Active since Mar 2015
12 Nov 2015, 13:29
Late delivery due to incorrect information on web
Hi, Due to the website detailing incorrect information that Debonairs Pan Africa Junction delivers to Woodmead my delivery took 1hr30 mins. The website said it was 5 kms away and that it was within the delivery area. However from discussions with the shop they do not normally deliver to Woodmead and it is very far away.<br> It is vital that the website is updated and is accurate.
Helpful (0)
Replies (1)0
Replies (1)
Debonairs Pizza's replyOfficial
13 Nov 2015, 10:20Hello Bridget Jarvis,
Thank you very much for taking the time to report your experience with our Debonairs Pan Africa Jun. branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Debonairs Pan Africa Jun. branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply13 Nov 2015, 10:20
Official
Hello Bridget Jarvis,
Thank you very much for taking the time to report your experience with our Debonairs Pan Africa Jun. branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Debonairs Pan Africa Jun. branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)