NK
Nontokozo K

1 reviews | Active since Feb 2012

10 Jul 2016, 19:45

late delivery & black sticker on arrival

<p>this is ridiculous. I ordered at 19:15 and my order came after I called for cancellation. My order came at 21:15. worse of all the pizza came cold! I don't get it. I stay 3 mins away from where I called to order. </p>

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Replies (1)
Debonairs Pizza
Debonairs Pizza's reply11 Jul 2016, 07:25
Official

Thank you very much for taking the time to report your experience with our Church Street branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

Debonairs Pizza

Customer Care: 0861 DPIZZA (374992)