BM
Bayanda Maponga-Kgosana
1 reviews | Active since Oct 2010
29 Dec 2015, 22:10
Late delivery/Bad service
Ordered 2 large pizzas at 7:35pm, delivery an hour later. Had to call the store again to find out what happened to my order after 45 min had passed. Manager would not talk to me when I called the 2nd time,instead sent Mpho to pass message on to me that He will call the driver. He then called me back to apologise but the fact that I had to call to find out left a really bad in my mouth. This is really bad service delivery, least they could Ave done is tell me they're busy &
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Debonairs Pizza's replyOfficial
04 Jan 2016, 14:32Hello BibiM,
Thank you very much for taking the time to report your experience with our Midway Mews branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Midway Mews branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Debonairs Pizza's reply04 Jan 2016, 14:32
Official
Hello BibiM,
Thank you very much for taking the time to report your experience with our Midway Mews branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)
Thank you very much for taking the time to report your experience with our Midway Mews branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Debonairs Pizza
Customer Care: 0861 DPIZZA (374992)