1 reviews | Active since Mar 2018
Late delivery and wrong order!
Ordered made online @ 16:12. Ordered delivered at 18:00, Pizza ICE COLD and WRONG ORDER! The delivery guy was extremely pathetic,told me how he mistakenly gave my garlic ripper to the previous client, offered me a standard pizza? Really debonairs? How does the store mix orders? Pizza was tasteless! I've used their online service before and I had no complaints whatsoever but the recent service:(. I'm disappointed Debonairs. My love for your pizza has been soured by my latest experience.
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***
Thank you for bringing this issue to our attention and we apologise for the unamazing experience. Our Customer Care team has been informed of your issue and they have escalated this to both the store manager and the area manager. One of our Customer Care agents will be in touch with you along with a representative of the store so that we may resolve this issue and get you back to Trying Something Amazing.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Debonairs Pizza Team
Customer Care Line: ***