Late delivery and cold pizza

Today ordered pizza at at 18:43 online order no ***7 and waited for their call to confirm the order with until I decided to call them at 19:34 and they told me that the driver it's on it's way. At 19:44 I got the call from the shop it was the driver confirming my order and delivery. Now this is ridiculous. I decided to check my order online and status was saying delivered. Then I waited. The driver only delivered the order at 20:21 i still have the speed point machine as a proof. Then I was glad my pizza finally delivered. But the pizza was so cold the bread was crunchy I did not enjoy my pizza. I am very disappointed at debonairs Tshwane Mall.